For the last month there has been a bug somewhere in the Lazy Person’spatterns section that has been driving me nuts because no matter what I tried I couldn’t get it to happen for me. Sometimes the patterns would work and sometimes they wouldn’t … but it would be different patterns for different people … at different times … and on different (but all) browsers … and it only occurred about 1 in 20 times. There was no common denominator … everything worked perfectly up until the 30th of November.
I re-uploaded everything … sent it off to another programmer to check … ran the scripts on other servers but no matter what I tried I couldn’t get it to fail. But sure enough I could see the failed results people were getting. I checked to see if my host had changed anything but their only response was that if something was happening only occasionally the fault was going to be somewhere in my scripts … you see, computers only do what they’re told.
Today as I prepared to take the whole lot offline I checked my email to find a new update from my host telling me they’d changed their system such that when the servers were under load another server would kick in and take up the slack … this was to make my site more reliable and wasn’t I so lucky they were doing this for me … oh … and it kicked in on December 1st. Keep in mind that I’ve put over 50 hours into trying to work this out … I’d even asked them if anything had changed after November 30th and they had said no. All so that those who can’t be bothered to learn can just point and click!
I wrote back to them and asked if the back up machine might have a permissions problem (you see now I knew what to look for the problem was only occurring when the second server kicked in). They wrote back an hour later to say no. An hour after them saying no, the problem stopped … it just stopped … the second machine was suddenly doing everything right. Go figure.
I’d like to blame Network Solutions for their absolutely pathetic customer service, but I can only blame myself for using them in the first place.
Anyhow … problem fixed people … knock yourselves out … and Happy New Year!